24 Hours' Free of Cancellation

When you place an order, you have 24 hours to contact our customer service team and request a cancellation or modification.

7 Days' Free of Return

Please check the quality of the items when they arrive and contact us immediately if you have any concerns. If for any reason you are not satisfied with your product and wish to return it, you have 7 calendar days to return an item from the date you received it.

Shipping Cost

Please choose the cheapest shipping services and minimize costs for your return.

If the item works well but you want to return it due to subjective reasons, you will be responsible for the cost and risk of returning the items to us.

If any product you order is damaged or faulty when delivered to you, you must inform us using photos or a video, then send to david16681@outlook.com, the price of the product shall be refunded to you in full, including the cost of delivery.

30 Days' Guarantee

The 30 days guarantee for any failures or defects that occur through normal use, replace with a new one, no refund. For any claims, you will need to include high-resolution photos clearly showing the defect.

12 Months' Warranty

We offer a 12 months warranty, from the date of delivery. This warranty covers any defects in material or workmanship, no new replacement. For any warranty claims, you will need to include high-resolution photos clearly showing the defect.

The warranty continues from the date of your original purchase. It won’t be renewed after a replacement has been provided.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. Please read carefully about our Return and Refund Policy before make an order:

If you want to return the product after receiving your order, please contact us at david16681@outlook.com, and ship the product back to us. Once we have received the product in the original condition, we will send you a refund to your original payment method.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If your return is approved, we will initiate a refund to your original method of payment. It typically takes 3 business days for the refund to process into your PayPal account, and it takes 2 weeks for the refund to process into your VISA account, depending on how your bank processes.

Return Address (overseas warehouse):
13553 Alondra Blvd, Santa Fe Springs, CA 90670, USA
Phone: 949-771-4609

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at david16681@outlook.com

Exchanges

We only replace items that are defective or damaged. If you need to exchange it, send us the request together with a photo or video of the product to: david16681@outlook.com

Conditions that you can't cancel the order

(1) If you inform us after the order is shipped, you cannot cancel the order.

(2) If you inform us that the product you receive is defective or damaged, but refuse to take a photo or video of the defective product, you can't apply for a return or refund.

If you need to apply for a return/refund, please contact us at david16681@outlook.com. We would be glad to help you.